WHITE PAPER: Dive into this white paper for your 3-step roadmap for driving critical outcomes across your organization by adopting SPM as a strategic fulcrum.

Posted: 18 Jul 2022 | Published: 18 Jul 2022

EBOOK: Every year, companies waste far too much money on software, hardware, and cloud resources. In fact, 66% of organizations reported having a plethora of duplicate hardware and software. Learn what it takes to develop a winning technology asset management strategy in this ServiceNow e-book.

Posted: 08 Jul 2022 | Published: 08 Jul 2022

RESOURCE: One of your critical digital services has gone down and the clock is ticking. Each minute could be costing your business thousands of dollars – but you could greatly reduce this time. Read this guide to explore how and why businesses around the world are relying on ServiceNow to create service visibility.

Posted: 10 Jan 2022 | Published: 10 Jan 2022

WHITE PAPER: Read this report for an overview of the CRM Customer Engagement Center market and details on why ServiceNow is a Leader in 2021 Magic Quadrant.

Posted: 08 Jul 2022 | Published: 08 Jul 2022

WHITE PAPER: Read this paper for Gartner's profile of vendors in the Enterprise ITSM tool market and find out why Gartner named ServiceNow a Leader 7 years in a row.

Posted: 08 Jul 2022 | Published: 08 Jul 2022

WHITE PAPER: Today’s workforce scenario has quickly exposed ugly IT processes. Fortunately, a lot of these challenges can be solved by combining ITSM and ITOM practices. Dive into this guide to learn the three pros of harnessing a combined ITSM and ITOM platform.

Posted: 19 Jan 2022 | Published: 15 Jul 2020

WHITE PAPER: In the next normal, more enterprises are embracing the concept hybrid digital workplace and building a working environment that prioritises the employee experience, flexibility, and productivity. Read our eBook and see how you can plan for a better workplace that prioritises the employee in the next normal.

Posted: 05 Jan 2022 | Published: 19 Nov 2020

WHITE PAPER: It’s time to move IT beyond the traditional “better, faster, cheaper — pick any two” conundrum. With the help of AI, virtual agents, and machine learning, organizations can tap into these technological innovations to improve operations across all three variables. Read this ebook to learn how.

Posted: 01 Dec 2021 | Published: 15 Jul 2020

EGUIDE: ServiceNow rolled out the latest version of its flagship Now Platform highlighted by a mobile application that allows remote users to access core capabilities of the enterprise workflow product. Learn about it in this expert guide.

Posted: 18 Nov 2021 | Published: 21 Nov 2019

WHITE PAPER: This paper provides 11 examples of how ServiceNow®IT Operations Management (ITOM) Visibility and other ServiceNow applications provide a solid foundation by working together.

Posted: 06 Oct 2021 | Published: 06 Oct 2021

WHITE PAPER: Read this paper to learn how in order to be a successful security leader you must be intent on building a proactive, agile, and cyber-resilient organization to help understand how your adversaries operate which will help mitigate risk.

Posted: 28 Sep 2021 | Published: 28 Sep 2021

WHITE PAPER: Learn how to build a cohesive discovery and data unification strategy for your technology assets. You'll gain a bigger picture view for compliance, security, risk, employee experience, and financial decisions about your assets.

Posted: 30 Aug 2021 | Published: 30 Aug 2021

EGUIDE: Access this e-guide to understand the role of low-code development in modern enterprises. This guide covers what low-code development is and how it works, how it's used for digital transformations, benefits and challenges, use cases, products and vendors, market trends, and more.

Posted: 26 Jul 2021 | Published: 13 Jul 2021

WHITE PAPER: This paper explains how the NBA & WNBA were able to create and integrate nine customized workflows to screen, track, and grant tiered access for all the players and staff with the help of ServiceNow.

Posted: 02 Jun 2021 | Published: 02 Jun 2021

WHITE PAPER: AIOps platforms are becoming more widespread; yet successfully deploying an one is easier said than done. The benefits of successful deployment, however, are plenty: leaders can comprehend and contextualize large amounts of unstructured and volatile data, augment ITOps, and perform better analysis. Read on to learn more about the state of AIOps.

Posted: 29 Apr 2021 | Published: 29 Apr 2021

WHITE PAPER: Positive employee experiences can lead to excellent customer experiences. Learn how positive workforce experiences can easily be derailed if the technology, tools, and processes employees use don't allow them to work efficiently and painlessly.

Posted: 14 Apr 2021 | Published: 14 Apr 2021

WHITE PAPER: Read this paper to learn the steps to take to build a successful integrated risk management program which will lower costs and increase productivity.

Posted: 08 Feb 2021 | Published: 16 Nov 2018

WHITE PAPER: Automating Governance, Risk, and Compliance (GRC) greatly reduces costs and improves efficiency. This paper provided 8 simple steps for automating GRC.

Posted: 08 Feb 2021 | Published: 07 Nov 2018

WHITE PAPER: Ponemon Institute surveyed almost 3,000 IT security professionals across the globe to understand how organizations are responding to vulnerabilities. This paper presents the findings of the most recent report and compares it to the 2018 study – read on for the complete results.

Posted: 08 Feb 2021 | Published: 06 Aug 2020

EGUIDE: Nearly every day there's a new headline about one high-profile data breach or another. But there are many more incidents that go unnoticed because organizations don't know how to detect them. In this e-guide, learn how to detect key symptoms that signal a problem. Also, explore tips to help you better respond to these incidents.

Posted: 08 Feb 2021 | Published: 24 Oct 2019

EGUIDE: Attackers have changed their focus from servers to users. As a result, security professionals should refrain from security strategy complacency, especially when it comes to their vulnerability management programs. In this e-guide, learn how to modernize your vulnerability management program to protect your organization and users.

Posted: 08 Feb 2021 | Published: 22 Oct 2019

EGUIDE: Literally every business -- both large and small and across every industry -- is a target for criminal hackers and careless employees alike. The question is: What are you doing about it? This is where incident response comes into play. In this e-guide, learn how to create an effective incident response plan.

Posted: 08 Feb 2021 | Published: 23 Oct 2019

EGUIDE: While some IT shops could get away with using a SIEM or a SOAR tool, they are best deployed as complementary products. Although these tools have major commonalities, they also have distinct differences. In this e-guide, learn all about the key similarities and differences in SIEM and SOAR.

Posted: 08 Feb 2021 | Published: 22 Oct 2019

EGUIDE: Security professionals are struggling to keep up with today's threat landscape as they continue to deal with security alert overload and the cybersecurity skills shortage. However, deploying SOAR tools can aid security teams with improving everyday processes. In this e-guide, learn how SOAR tools can improve your cybersecurity program.

Posted: 08 Feb 2021 | Published: 25 Oct 2019

WHITE PAPER: Access this paper to find out how, with the help of enterprise service management, your organization can better support its employees by providing a better service experience from their business services.

Posted: 21 Dec 2020 | Published: 21 Dec 2020