Communication Systems White Papers

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How To Achieve A 3X ROI With Slack sponsored by Slack WHITE PAPER: Today’s new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack. Posted: 08 Feb 2021 \| Published: 02 Dec 2020 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Messaging Security \| Messaging Software \| Unified Messaging \| Unified Messaging Systems

Communicate, Communicate, Communicate sponsored by Global Knowledge WHITE PAPER: This book excerpt examines the importance of communication in an organization and presents practical concepts for leaders to apply easily. Read on now to gain access to a unique set of strategies and initiatives designed to enable leaders to build capacity and confidence in their ability to perform. Posted: 25 Oct 2013 \| Published: 25 Oct 2013 TOPICS: Communications Systems \| Content Management \| Corporate Governance \| Enterprise Content Management \| Financial Applications Software

UC&C Technology Adoption Leads to Increased Business Value sponsored by Cisco WHITE PAPER: This Technology Adoption Profile synthesizes the latest research on the adoption of modern unified communications and collaboration technologies and the value that it provides to companies. Posted: 02 Apr 2014 \| Published: 31 Jul 2013 TOPICS: Business Intelligence \| Collaboration \| Collaborative Applications Software \| Communications Systems \| Customer Interaction Services \| Customer Satisfaction \| Enterprise \| IT Departments \| IT Spending \| Productivity \| Project Management \| Unified Messaging \| Unified Messaging Systems \| Video Chat Software \| Videoconferences \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Systems \| VoIP

Broadband Household Segmentation: The Impact on Service Provider Consumer Applications Strategies sponsored by Alcatel WHITE PAPER: This paper details a recent survey of North American households currently subscribed to broadband internet access. Read this paper to better understand attitudes and behaviors that will drive the adoption of next-gen broadband applications and serv... Posted: 16 Oct 2006 \| Published: 01 Sep 2006 TOPICS: Broadband Telecommunications Services \| Communications Systems \| Entertainment Services \| ISP \| NGN \| Telecommunications Industry \| Telecommunications Service Providers \| Wireless Services

5 Ways to Optimize Your Workforce for Customer Contact in a Social Marketplace sponsored by Aspect WHITE PAPER: This white paper discusses how workforce, quality and performance management capabilities provide practical business processes and tools for effective staffing, monitoring, reporting, evaluation and coaching. Posted: 29 Aug 2013 \| Published: 29 Aug 2013 TOPICS: Communications Systems \| Contact Center Workforce Management \| CRM \| CRM Best Practices \| Customer Retention \| Customer Satisfaction \| Workforce Management Software

Frost & Sullivan – 2013 Global VC Technology Leadership Award sponsored by Vidyo, Inc. WHITE PAPER: This Frost & Sullivan research paper details why Vidyo was awarded their Technology Leadership award in the videoconferencing market and how the solution meets today's top VC benchmarks. Posted: 02 May 2013 \| Published: 31 Dec 2012 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Systems \| Videoconferences \| Videoconferencing Hardware \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Standards \| Videoconferencing Systems

Upgrading to Cisco Unified Communications Manager Business Edition 6000 sponsored by Cisco Systems, Inc. WHITE PAPER: Learn how the Cisco Unified Communications Manager Business Edition enables your employees to collaborate in the office or on the road from desk phones, PCs or Macs, mobile phones, business tablets, or any combination. Posted: 28 Oct 2011 \| Published: 28 Oct 2011 TOPICS: Communications Networks \| Communications Systems \| Contact Center Management \| Contact Center Services \| Contact Centers \| Network Infrastructure \| Network Management \| Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Systems

Enabling Innovation and Surpassing the Competition with Visual Collaboration sponsored by Vidyo, Inc. WHITE PAPER: This exclusive paper discusses how visual collaboration can be utilized by small to midsized businesses in order to significantly improve productivity and drive innovation. Read on to find out more. Posted: 28 May 2014 \| Published: 28 May 2014 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Diagnostic and Test Equipment \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Videoconferences \| Videoconferencing Hardware \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Standards \| Videoconferencing Systems

Trusted Partners Create Options for Growth sponsored by Alcatel-Lucent WHITE PAPER: Today’s realities make business transformation no longer about if and when it will happen. The questions now are: How? How fast? Can it be done efficiently and effectively? The answers lie in an outsourcing strategy that shares benefits and manages risks. Read this paper to find out so much more. Posted: 19 Aug 2010 \| Published: 16 Aug 2010 TOPICS: Communications Systems \| Managed Security Services \| Managed Security Services Providers \| Operational Metrics (Systems) \| Transformers \| Wireless Broadband Routers

Evaluating the Total Costs of a Unified Communications Solution sponsored by Cisco WHITE PAPER: Discover the top recommendations for selecting a UC solution that fits the needs of your business. Learn how to weigh the most important factors and assess the TCO of your UC solution. Posted: 17 Jul 2013 \| Published: 17 Jul 2013 TOPICS: Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Unified Messaging \| Unified Messaging Systems