Support Services White Papers

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Moore’s Law of Optimization
sponsored by CSC
WHITE PAPER: Access this resource to learn about going beyond Software-as-a-Service (SaaS) to Management-as-a-Service (MaaS) for industrialized, utility-based support of core applications. Discover how MaaS can help you optimize your application portfolio, identify inefficiencies, and ultimately enable more agile applications and reduce costs.
Posted: 12 Dec 2013 | Published: 30 Nov 2013

CSC

Jump-start your move to Windows 8
sponsored by DELL TECHNOLOGIES AND MICROSOFT
WHITE PAPER: This exclusive paper discusses helpful services you can utilize to help ensure that all areas of your environment are ready to make the jump to Windows 8.
Posted: 24 Jul 2013 | Published: 24 Jul 2013

DELL TECHNOLOGIES AND MICROSOFT

The State of IT Systems Management
sponsored by Kaseya International Limited
WHITE PAPER: This white paper is the culmination of results from a survey conducted - which asked IT professionals about their priorities, concerns and goals regarding the dynamic world of IT systems management - painting a complete and accurate picture of the most common IT issues affecting IT professionals and Kaseya’s solution to solving these problems.
Posted: 29 Mar 2011 | Published: 29 Mar 2011

Kaseya International Limited

Your At-A-Glance Guide to How CIOs are Responding to End-User Computing Complexity
sponsored by VMware
WHITE PAPER: This white paper outlines the top challenges found by IT pros and the top seven strategies, perspectives, and techniques to cope with these challenges in managing their end-user computing environment. Learn about what solutions to consider for multiple delivery models, embracing end-point choice and incorporating a safe a secure environment.
Posted: 20 Oct 2014 | Published: 31 Jan 2014

VMware

HP Mobile Applications Services: Mobility is the New Interaction Model
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This white paper introduces one respected company's mobile applications service, which enables enterprises needing to create new systems of engagement on mobile technology to deliver secure, high-quality mobile apps.
Posted: 29 Aug 2014 | Published: 30 Jun 2014

Hewlett-Packard Enterprise

Business Activity Monitoring: Process Control for the Enterprise
sponsored by SL Corporation
WHITE PAPER: This whitepaper discusses how lessons can be taken from traditional process monitoring applications and applied in today's more complex multi-dimensional environments.
Posted: 19 May 2008 | Published: 12 Feb 2008

SL Corporation

Streamline Your Oracle Application Management
sponsored by CSC
WHITE PAPER: Access this resource now to find out how a Management-as-a-Service (MaaS) technology can deliver maintenance, support, and lifecycle management for your entire Oracle application portfolio. Read on to learn how you can get on-demand access to a global network of Oracle app specialists, to get greater value from your Oracle environment.
Posted: 26 Sep 2013 | Published: 30 Apr 2013

CSC

What's new in VMware vSphere with Operations Management 5.5?
sponsored by Dell and VMware
WHITE PAPER: What's new in VMware vSphere with Operations Management 5.5?  Access this short video to uncover the newest capabilities and the new, enhanced features for applications.
Posted: 23 Sep 2013 | Published: 23 Aug 2013

Dell and VMware

Claranet Managed Application Hosting services
sponsored by Claranet
WHITE PAPER: Access this brief resource to learn details of one managed application hosting service which uses the latest advances in virtualization, security and storage technologies to part- or fully- manage their customer's applications. Read on to learn the benefits it can bring to your organization.
Posted: 28 Jun 2013 | Published: 28 Jun 2013

Claranet

The case for application performance management as as service
sponsored by HP Inc
WHITE PAPER: When resources and budgets are constrained, IT executives must find ways to increase application capabilities and performance without increasing costs. View this resource to learn how performance management, software as a service (SaaS) is an alternative approach that avoids the up-front costs of buying the software.
Posted: 16 Jul 2013 | Published: 16 Jul 2013

HP Inc