MSO (Multiple Service Operators) White Papers

(View All Report Types)
A guide to build vs. buy service models for threat detection and response
sponsored by AT&T Cybersecurity
WHITE PAPER: Many important considerations and factors go into choosing DIY vs. managed service models for threat detection and response. Each has pros and cons, plus tradeoffs from both a risk and cost perspective. In this guide, decide which path is best for your organization today.
Posted: 08 Feb 2021 | Published: 07 May 2020

AT&T Cybersecurity

Software As Savings
sponsored by ServiceNow and NTT Data
WHITE PAPER: Discover how to harness AI for savings in your organization by reading this paper, written for HR leaders, and view tangible advice for enacting usage of GenAI to streamline operations and automation to utilize digital workflows and lower labor costs.
Posted: 08 Apr 2024 | Published: 08 Apr 2024

ServiceNow and NTT Data

Cisco Tidal Assessment Service for SAP Performance
sponsored by Cisco Systems, Inc.
WHITE PAPER: Read this paper to discover how to improve overall application functioning by identifying and remediating performance issues and hidden pain points throughout your SAP environment.
Posted: 23 Nov 2011 | Published: 31 Dec 2010

Cisco Systems, Inc.

The State of Cloud Storage
sponsored by Nasuni
WHITE PAPER: Check out this informative paper to explore the current state of cloud storage. Discover a benchmark comparison of today's top cloud storage solutions and explore one vendor's offering that stands out from the rest. Read on to learn more.
Posted: 15 Oct 2013 | Published: 15 Oct 2013

Nasuni

IBM Service Management: Driving growth for Managed ICT Service Providers
sponsored by IBM
WHITE PAPER: Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.
Posted: 03 Oct 2011 | Published: 03 Oct 2011

IBM

Outsourcing Your Network – Lock, Stock, and Barrel or Bite-sized Chunks?
sponsored by Dimension Data
WHITE PAPER: This whitepaper covers the changing strategy for outsourcing ICT to a service planner. Organizations are now using a multi-or-selective sourcing model instead of an all-in-one approach.
Posted: 13 Feb 2014 | Published: 13 Feb 2014

Dimension Data

Deployment Flexibility
sponsored by Aspect
WHITE PAPER: In this white paper, explore two alternatives to traditional infrastructures: cloud deployments and managed services. Discover how managed services allow you to keep your contact center infrastructure on-premise without the burden of managing it, and how cloud deployments offer a scalable host solution with unparalleled flexibility.
Posted: 28 Feb 2014 | Published: 31 Oct 2013

Aspect

How Mobile Backend as a Service (MBaaS) Can Unleash Apps for the New Style of IT
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: Mobile Backend as a Service is a set of cloud-based, server-side mobile services for multiple platforms that can be used as a back end for your mobile apps. Find out how it can benefit you.
Posted: 02 Sep 2014 | Published: 30 May 2014

Hewlett-Packard Enterprise

Best Practice: 6 Questions to Ask Before Moving Core HR into the Cloud
sponsored by SuccessFactors
WHITE PAPER: This resource counts down six questions that you need to ask before moving core HR to the cloud.
Posted: 25 Feb 2014 | Published: 25 Feb 2014

SuccessFactors

Onboarding: The critical role of hiring managers
sponsored by SuccessFactors
WHITE PAPER: This white paper explores how onboarding optimizes the value of new employees and describes evidence-based best practices that hiring managers should follow to fuel onboarding success.
Posted: 21 Feb 2014 | Published: 31 Dec 2013

SuccessFactors