Information Consumers White Papers

(View All Report Types)
Ten Critical Success Factors for CRM: Lessons Learned from Successful Implementations
sponsored by Oracle Corporation
WHITE PAPER: Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
Posted: 16 Jan 2007 | Published: 01 Aug 2006

Oracle Corporation

Why Business Rules?: A Case for Business Users of Information Technology
sponsored by IBM
WHITE PAPER: This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner.
Posted: 07 Jul 2011 | Published: 01 Sep 2009

IBM

11 Questions Every CIO Should Ask Their IT Manager
sponsored by Red Hat and JBoss
WHITE PAPER: What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.
Posted: 19 Jun 2009 | Published: 10 Jun 2009

Red Hat and JBoss

Seeing is Believing: The Value of Video Collaboration
sponsored by Polycom, Inc.
WHITE PAPER: Many companies are talking about the advantages of video conferencing. But what results can you expect? How much more productivity will you see? What does the boost to collaboration look like? Which business units benefit most? Get the answers here.
Posted: 25 Aug 2009 | Published: 02 Apr 2007

Polycom, Inc.

Top Unified Communications Trends for Midsize Businesses
sponsored by Cisco
WHITE PAPER: This insightful white paper summarizes research from Forrester regarding current usage trends and perceptions of unified communications among midsize organizations around the world.
Posted: 01 Apr 2014 | Published: 31 Jan 2014

Cisco

Recommended Best Security Practices for Unified Communications
sponsored by Polycom, Inc.
WHITE PAPER: Unified Communications (UC) can be viewed as another set of data and protocols utilizing IP networks. From a security perspective, it is very similar to other IP data services. This document describes the security issues that organizations should consider as they deploy UC, and offers Polycom's recommendations for implementing secured UC.
Posted: 07 Sep 2012 | Published: 30 Mar 2012

Polycom, Inc.

Backup Mobile and Remote Users Securely, With or Without a VPN
sponsored by Copiun
WHITE PAPER: This whitepaper examines the challenges with backing up corporate data on these remote users’ PCs and describes Copiun’s Constant Access Gateway option which allows IT organizations to securely backup remote and mobile users without opening any firewall ports or placing the backup server in the DMZ.
Posted: 17 Jan 2011 | Published: 17 Jan 2011

Copiun

Mobile Virtualization and Remote Access on Windows Mobile Smartphones
sponsored by Celio Corp / REDFLY Mobile Companion
WHITE PAPER: Remote access and virtualization on the smartphone is a secure and efficient way to provide the mobile workforce access to robust applications and desktop features.
Posted: 30 Oct 2008 | Published: 29 Aug 2008

Celio Corp / REDFLY Mobile Companion

Field Service Mobility Best Practices
sponsored by NetMotion Wireless
WHITE PAPER: Delivering applications and data to mobile workers is a key initiative among modern organizations. Mobile field initiatives offer tangible benefits, such as improved customer service and productivity.  Learn how a virtual private network (VPN) helps achieve a seamless deployment while providing reliable network connections for mobile workers.
Posted: 22 Jun 2011 | Published: 22 Jun 2011

NetMotion Wireless

Gain Enterprise Mobility: Learn How Your Enterprise Can Become Mobile
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: Access this white paper now to learn more about overall trends in mobility; how enterprise mobility influences the workplace and changes the way in which IT is delivered and consumed; and how to implement mobility in your enterprise.
Posted: 25 Aug 2014 | Published: 30 May 2014

Hewlett-Packard Enterprise