IM (Instant Messaging) White Papers

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IM (Instant Messaging) White Papers (View All Report Types)

Maximizing ROI with the Microsoft-Polycom UC Solution sponsored by Polycom, Inc. WHITE PAPER: Read how Microsoft and Polycom’s partnership offers customers an end-to-end, fully interoperable unified communications (UC) solution that combines real-time instant messaging, voice, video, and data to lower business costs, improve productivity, and achieve a faster return on investments (ROI). Posted: 15 Feb 2011 \| Published: 15 Feb 2011 TOPICS: Business Communications \| Communications Systems \| Instant Messaging \| IT Management Services \| Productivity \| ROI \| Unified Messaging

Microsoft Exchange 2007- End-to-End Messaging Infrastructure Solution sponsored by Cisco, EMC, & VMware WHITE PAPER: A complete end-to-end messaging solution in a virtualization-enabled platform for Microsoft Exchange 2007 can provide a number of technical and operational benefits. This document provides an overview of this end-to-end infrastructure that takes advantage of the best-of-class technologies from Cisco, EMC, and VMware. Posted: 17 Mar 2009 \| Published: 01 Dec 2008 TOPICS: Application Deployment \| Business Intelligence \| Business Process Management \| Instant Messaging \| Instant Messaging Software \| Microsoft Exchange

Business Case for Integrated Unified Communications and Contact Center Solution sponsored by ShoreTel - OLD WHITE PAPER: In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates. Posted: 08 Jun 2012 \| Published: 30 Jun 2010 TOPICS: Collaboration \| Contact Center Management \| Contact Center Software \| Contact Centers \| Contact Management \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Instant Messaging \| Teleconferences \| Unified Messaging \| Unified Messaging Systems \| Videoconferences

e-Book: Chapter 6 - Ten Hidden E-Discovery Hazards sponsored by Symantec Corporation WHITE PAPER: This paper explains Ten hidden e-discovery hazards reviewing everything from databases and storage to instant messages and smartphones which can help ward off e-discovery surprises. Posted: 27 Aug 2008 \| Published: 27 Aug 2008 TOPICS: Databases \| ERP \| Instant Messaging \| Metadata \| Storage Systems \| Systems Management \| VoIP

The Five Productivity Benefits of a Secure Network sponsored by Cisco Systems, Inc. WHITE PAPER: A secure network foundation from Cisco enables you to easily and cost-effectively add new users and applications as needed. Posted: 10 Oct 2008 \| Published: 10 Oct 2008 TOPICS: Contact Centers \| Instant Messaging \| Network Security \| Security Management \| Videoconferences \| Web Conferences

Business Collaborative Conversation Scenarios sponsored by Alcatel-Lucent Enterprise WHITE PAPER: Take your unified communications to the next level by extending “the conversation” across multiple areas of your business. Posted: 08 Feb 2012 \| Published: 08 Feb 2012 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Software \| Email \| Email Software \| Instant Messaging \| Instant Messaging Software \| Smart Phones \| Social Networking \| Tablet PC \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Software

Introducing IBM Lotus Sametime 7.5 sponsored by Insight WHITE PAPER: Lotus Sametime 7.5 software will represent a significant upgrade in real-time collaboration capabilities. This paper will highlight Sametime 7.5 enhancements for instant messaging (IM), Web conferencing, telephony, video, VoIP and m... Posted: 07 Dec 2006 \| Published: 01 Mar 2006 TOPICS: Instant Messaging \| Instant Messaging Software \| Internet Chat \| Lotus Notes \| Lotus Sametime \| Social Networking \| Software Upgrades \| VoIP \| Web Conferencing Software

Story of Voice Transformation sponsored by AT&T Corp WHITE PAPER: This white paper discusses how voice capabilities have transformed in the past few years and explores why SIP and unified communications (UC) play such a big role in the way business is conducted today. Posted: 16 Jun 2011 \| Published: 16 Jun 2011 TOPICS: Collaboration \| Instant Messaging \| SIP \| Unified Messaging \| Videoconferences \| Voice Networking

e-Book: Chapter 5 - Understanding the Data Collection Process sponsored by Symantec Corporation WHITE PAPER: Improper data collection can jeopardize the admissibility or reliability of data and can result in substantial costs and potential sanctions. After reading this whitepaper you will fully understand the proper data collection process. Posted: 06 Aug 2008 \| Published: 01 Aug 2008 TOPICS: Data Collection \| Digital Asset Management \| Electronic Discovery \| Instant Messaging \| Legal Compliance Software \| Messaging Security \| Messaging Software

Archiving Lotus Domino for Storage Optimization and E-Discovery sponsored by Symantec Corporation WHITE PAPER: Address Lotus Domino Mail challenges with an email archive system that stores, manages and offers easy access and search of corporate data stored in email systems, file server environments, instant messaging platforms and content management systems. Posted: 07 Aug 2007 \| Published: 01 Jul 2007 TOPICS: Domino \| Electronic Discovery \| Email Archiving \| Email Archiving Software \| Email Security Policies \| Instant Messaging \| Lotus Notes \| Records Retention \| Regulatory Compliance