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This resource explores selling solutions for IT service providers. Learn about what a Pain Chain is, how it works, and how to use it as a successful sales strategy. When used correctly, the Pain Chain becomes a useful tool that can help strengthen your relationship with your clients.
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This white paper explores how you can use modern workload automation, data analytics, and cloud capabilities to easily manage workloads and apps in an increasingly complex IT environment.
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As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential.
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Astrong IT and network infrastructures are the foundation to providing betterapplications and services are essential to meeting your organization's businessobjectives. This white paper reveals how managing your infrastructure with aneye to the bottom line is critical in today's business climate.
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This whitepaper covers a new approach IT has to take in treating its internal users like customers, focusing on and catering to their needs.
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This whitepaper covers how users demand the same availability and performance from their work IT services and applications as they find from those they use in their spare time.
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This paper, an overview of the findings of the IBM Global CIO Study, can help you get a clearer view of the challenges IT is facing and how some of the most successful CIOs and IT organizations are meeting those challenges.
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Explore this resource to learn about Gartner Symposium/ITxpo 2014, where over 3,000 CIOs will be in attendance. Read on to get an exclusive first-look at who will be speaking and the subjects that will be covered to help you take your enterprise to the next level.
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This white paper demonstrates how IT leaders can compete for the business of their stakeholders. Read now to learn how to look, act and deliver IT services in the same manner as the providers competing for your internal customers.