DATA SHEET:
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.
WHITE PAPER:
This case study showcases how, by migrating to an end-to-end IP architecture and implementing SIP trunks, Oracle has significantly consolidated and simplified its telephony infrastructure.
CASE STUDY:
As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions.
WHITE PAPER:
Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.
CASE STUDY:
Lionbridge is a leading provider of translation, testing, and development solutions. The company has more than 4,500 employees across 26 countries. Read this white paper to learn how Lionbridge aggressively moved away from its previous telephony systems, increased global communications, and reduced costs.
WHITE PAPER:
This whitepaper, aimed strategic decision makers, will discuss how you can reduce telephony costs, maximize your ROI and improve your business collaboration and communication activities.
PRODUCT LITERATURE:
The SCOPIA Conferencing Platform with SCOPIA Desktop enables users to create and initiate multiparty audio and video conferences directly from within Lotus Sametime.
WHITE PAPER:
ePlus Technology helps you develop cost-effective strategies that meet your immediate IT needs as well as your long-term business objectives - letting you focus on your core business. When combined with our suite of on-demand supply chain and financing solutions, ePlus IT services will help you improve asset utilization across your organization.
