ITSM Reports

Computer Weekly – 14 February 2017: Under surveillance – what the Investigatory Powers Act means for business
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, the UK government has passed the Investigatory Powers Act, labelled a "snoopers' charter" that expands the scope of state surveillance – but what does it mean for businesses? We find out what digital transformation means in the fire and rescue service. And we examine the public cloud and storage. Read the issue now.
Posted: 08 Feb 2021 | Published: 14 Feb 2017

TechTarget ComputerWeekly.com

ITOps & service management: The state of play in APAC
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide on ITSM in APAC, find out how to keep IT operations running to empower a remote workforce, the advantages of cloud-based service management tools and how one Australian company is managing IT incidents amid a shorter development lifecycle.
Posted: 08 Feb 2021 | Published: 22 Jul 2020

TechTarget ComputerWeekly.com

ITIL and ITSM: How IT is becoming more service-oriented
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide, we shine the light on the state of IT service management (ITSM) and the framework upon which it is effectively built, the IT Infrastructure Library (ITIL). We explore how ITSM is being changed by machine learning, how it can be used in the cloud and the datacentre, and the role ITIL could play in digital business transformation.
Posted: 08 Feb 2021 | Published: 30 Apr 2019

TechTarget ComputerWeekly.com

IT Project in the Middle East
sponsored by TechTarget ComputerWeekly.com
EGUIDE: The Middle East is becoming a trailblazer in the use of modern technology to improve business and society.
Posted: 08 Feb 2021 | Published: 19 Sep 2016

TechTarget ComputerWeekly.com

ITSM Essentials Guide: Service desk, service catalog 21st century style
sponsored by ServiceNow
EGUIDE: Download this E-Guide to learn about today’s service desk evolutions in-depth, including what factors distinguish help desks from services desks, and how to start assembling a service catalog of your own.
Posted: 27 Jan 2020 | Published: 27 Jan 2020

ServiceNow

IT Automation Across Platforms
sponsored by Dell
RESOURCE: To remain relevant and competitive in the years to come, enterprises need to embrace top IT trends around infrastructure automation, hybrid management tools and DevOps. Read on to discover how to do just that based off of discussions from Gartner's IT Infrastructure, Operations & Cloud Strategies Conference.
Posted: 05 May 2020 | Published: 05 May 2020

Dell

How to Maintain a Firm Grip on Technical Asset Management
sponsored by Livingstone Group
EGUIDE: Read this expert guide from ComputerWeekly.com to learn how to maintain a firm grip on your technical asset management and to resolve any lack of visibility before it becomes a business issue.
Posted: 08 Feb 2021 | Published: 08 Jul 2020

Livingstone Group

Middle East IT Priorities 2017 - Infographic
sponsored by TechTarget ComputerWeekly.com
DATA SHEET: Each year, Computer Weekly asks CIOs and senior IT decision makers what they will be investing in during the 12 months ahead. Access this infographic to find out the key spending priorities for 2017 in the Middle East.
Posted: 23 Feb 2017 | Published: 23 Feb 2017

TechTarget ComputerWeekly.com

A Hybrid IT Approach to Virtualization & DevOps Management
sponsored by Red Hat
EGUIDE: Here, experts illustrate the evolution of multi-use virtualization tools, and you'll discover how to benefit from a hybrid approach that combines physical, virtual, and application visibility with automation and deep infrastructure analysis. Read on to also learn how DevOps is reshaping IT vendors' offerings.
Posted: 02 Feb 2017 | Published: 31 Jan 2017

Red Hat

ServiceNow adds mobile app to 'New York' Now Platform
sponsored by ServiceNow
EGUIDE: ServiceNow rolled out the latest version of its flagship Now Platform highlighted by a mobile application that allows remote users to access core capabilities of the enterprise workflow product. Learn about it in this expert guide.
Posted: 18 Nov 2021 | Published: 21 Nov 2019

ServiceNow