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| Most Popular Customer Self-Service Reports
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Offering the Cloud to your Clients - Vendor Webcast sponsored by Google Apps Authorized Reseller Program
 | Webcast: | Posted: 25 Sep 2009
| | Premiered: | Available On Demand | | | Speaker: |
Mark Hodapp, Principal at Cloud Savvy
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Summary: |
In this webcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients.
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Podcast- Offering the Cloud to your Clients - Vendor Podcast sponsored by Google Apps Authorized Reseller Program
 | Podcast: | Posted: 25 Sep 2009
| | Premiered: | 25 Sep 2009 | | | Speaker: |
Mark Hodapp, Principal at Cloud Savvy
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Summary: |
In this podcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients.
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How Do You Evaluate Which On-Demand CRM Solution is Right for You? sponsored by Oracle Corporation
 | White Paper: | Posted: 10 Jun 2009
| | Published: | 08 Jan 2009 | |
Summary: |
The three main drivers of SaaS adoption-low initial cost of ownership, speed of deployment, and low internal IT resource profile-make SaaS solutions attractive at any time, but even more so in times of a challenging market, provided there is a bona fide business need and the initiative can be expected to create additional revenue or save money.
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Learn how to Enhance your Online Customer Relationships sponsored by Actuate
 | White Paper: | Posted: 07 May 2009
| | Published: | 05 May 2009 | |
Summary: |
To truly meet the needs of the modern banking customer, banks must do more than simply provide multi- siloed, disconnected, and inconsistent channels. This business whitepaper includes recommendations from a leading analyst on driving customer retention.
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