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| Most Popular Customer Profiles Reports
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JN Data Improves End-User Services through More Effective Web Application Management
sponsored by CA
 | Case Study: | Posted: 05 Mar 2010
| | Published: | 19 Feb 2009 | |
Summary: |
Read this paper to learn how using the CA Wily Application Performance Management (APM) solution consisting of CA Wily Introscope® and CA Wily Customer Experience Manager™, JN Data better manages Web applications through faster diagnosis of problem root causes in its customers’ heterogeneous environments.
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Customer Centricity Master Data and the 360 Degree View
sponsored by DataFlux Corporation
| White Paper: | Posted: 22 Jan 2010
| | Published: | 22 Jan 2010 | |
Summary: |
This paper will provide a list of questions that should be considered and reviewed during any project designed to deliver a 360-degree view. The paper then explores how information sharing and identity resolution combine to show the connection between MDM and enterprise customer-centricity.
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The End User Experience: The Working End User
sponsored by Intel Technology Provider
| Presentation Transcript: | Posted: 08 Dec 2009
| | Published: | 07 Dec 2009 | |
Summary: |
This presentation transcript will discuss the End User. Ultimately, all of us are trying to look after are our end users. It does not matter whether we are the supplier or the customer that is receiving goods. We are all end users in this world, and what we are trying to do is to look at the end user and actually think about how they work today.
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Maximizing Customer Value with Oracle Business Intelligence Applications
sponsored by Oracle Corporation
| White Paper: | Posted: 12 Oct 2009
| | Published: | 01 Dec 2007 | |
Summary: |
This technology brief highlights how BI applications can integrate information across data sources and departments, provide a single, integrated view of customer and enterprise information, and enable greater alignment of decisions and execution to drive higher customer profitability and share of wallet.
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Maximizing Operational Efficiency with Oracle Business Intelligence Applications
sponsored by Oracle Corporation
| White Paper: | Posted: 12 Oct 2009
| | Published: | 01 Dec 2007 | |
Summary: |
This technology brief highlights how BI applications can integrate information across data sources and departments, provide a single, integrated view of customer and enterprise information, and enable greater alignment of decisions and execution to drive higher customer profitability and share of wallet.
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Better Customer Insight, Better Bottom Line: Gaining Insight from Unified Information Access
sponsored by Attivio, Inc.
| White Paper: | Posted: 08 May 2009
| | Published: | 01 Dec 2008 | |
Summary: |
In order to protect revenue and ensure the continuation of a company's most important customer relationships, it takes a 360 degree view of every customer to drive retention and loyalty improvement. Read this white paper to discover the uses and advantages of unified information access as well as VOC (voice of the customer) efforts.
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