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Ready Access to Real-Time Data Helps Small Businesses Thrive
sponsored by SAP AG
 | White Paper: | Posted: 29 Oct 2009
| | Published: | 01 Feb 2008 | |
Summary: |
Today there is new and affordable technology that enables small businesses to access current data from any location, respond quickly to change, and thrive in a volatile business environment. A good example of this technology is the
SAP® Business One application. Read this white paper to learn more!
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Which Off-line CRM solution for Field Force?
sponsored by Wipro Technologies
| White Paper: | Posted: 21 Oct 2009
| | Published: | 21 Oct 2009 | |
Summary: |
This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.
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Winning in Today's Environment: Six Imperatives for the Chief Sales Officer
sponsored by Oracle Corporation
| White Paper: | Posted: 20 Oct 2009
| | Published: | 01 Oct 2009 | |
Summary: |
Download the Oracle CRM White Paper, "Winning in Today's Environment: Six Imperatives for the Chief Sales Officer," to learn how you can deploy several best practices to achieve unparalleled sales success in your organization.
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Make CRM Work the Way Salespeople Do
sponsored by Oracle Corporation
| White Paper: | Posted: 08 Oct 2009
| | Published: | 08 Oct 2009 | |
Summary: |
This white paper examines how traditional CRM technologies, while valuable in helping organizations manage customers and revenues, have not really assisted the salesforce do their jobs.
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Chapter 3: SaaS on the Rise, but Does It Deliver?
sponsored by SearchCRM
| eBook: | Posted: 07 Oct 2009
| | Published: | 07 Oct 2009 | |
Summary: |
The emergence of Software as a Service-based applications has enabled organizations to get new applications up and running quickly and cheaply, saving resources for mission-critical tasks.
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VI Service Desk Version 4.0.1 - Free 30 Day Trial!
sponsored by Velocity Integrations Software, Inc.
 | Trial Software: | Posted: 21 Sep 2009
| | Published: | 18 Sep 2009 | |
Summary: |
VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.
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Relavis CRM: Exclusively for Lotus Notes
sponsored by Relavis Corporation
| White Paper: | Posted: 16 Sep 2009
| | Published: | 16 Sep 2009 | |
Summary: |
CRM is all about sharing knowledge to drive more revenue and better support your customers. Relavis CRM will provide you with all the information you need to make the right decisions about your customers and prospects.
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VoIP and Lower TCO Will Drive Adoption of Hosted On-Demand Contact Centers
sponsored by Five9
| White Paper: | Posted: 10 Sep 2009
| | Published: | 10 Sep 2009 | |
Summary: |
Read this paper to learn how organizations that have selected a hosted contact center solution have minimized or even eliminated the cost of their IT or telecom support departments. Keep reading to learn what the benefits a hosted contact center solution can have for your company.
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High-End Real Estate Company JBMRA Puts Mobile Brokers in Prime Position to Increase Sales—with Microsoft Dynamics CRM Live
sponsored by Microsoft
| Case Study: | Posted: 10 Sep 2009
| | Published: | 10 Sep 2009 | |
Summary: |
Microsoft Dynamics CRM Live eliminated the risk of losing decentralized customer data. The firm's information is protected on Microsoft hosted servers that utilize reliable data backup processes and technologies. The application allows mobile users to access and input data on the move, something that brokers could not do previously.
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NBA Basketball Team Scores with Sales Force Automation Tool
sponsored by Microsoft
| Case Study: | Posted: 10 Sep 2009
| | Published: | 11 Apr 2008 | |
Summary: |
Read how a Microsoft Dynamics solution helped a NBA Basketball team gain benefits such as system connectivity, sales force automation, and enhanced productivity.
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Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations
sponsored by Microsoft
| Case Study: | Posted: 10 Sep 2009
| | Published: | 14 Apr 2008 | |
Summary: |
The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. To address this issue they utilized the research of a tier-one customer relationship management consultancy and selected Microsoft Dynamics™ CRM 4.0.
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Switching from Salesforce.com to Microsoft Dynamics CRM Helps Jones Lang LaSalle Implement Global Enterprise Model
sponsored by Microsoft
| Case Study: | Posted: 10 Sep 2009
| | Published: | 22 Jul 2008 | |
Summary: |
Microsoft Dynamics CRM has enabled Jones Lang LaSalle to share customer and account information globally, while still offering functionality tailored to the unique processes of its many business units and more than 700 local offices.
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Microsoft Dynamics CRM Online Case Study: High Five Sportswear
sponsored by Microsoft
| Case Study: | Posted: 10 Sep 2009
| | Published: | 09 Sep 2009 | |
Summary: |
Learn how a sports apparel company was able to drastically improve customer service by adopting Microsoft Dynamics as their CRM system.
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Microsoft Dynamics CRM Online Case Study: Data Reduction Systems
sponsored by Microsoft
| Case Study: | Posted: 09 Sep 2009
| | Published: | 09 Sep 2009 | |
Summary: |
Learn why Data Reduction Systems, an information and data retention service provider switched Microsoft Dynamics CRM from salesforce.com to improve all areas of customer management.
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Introduction to Microsoft Dynamics CRM Online
sponsored by Microsoft
 | Webcast: | Posted: 09 Sep 2009
| | Premiered: | Available On Demand | |
Summary: |
This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.
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MORE SPECIFIC TOPICS:
CRM Analytics Software |
PRM Software