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Customer Relationship Management - Sage CRM SalesLogix Data Synchronisation Technology for Mobile CRM Users
sponsored by Sage (UK) Limited
 | White Paper: | Posted: 14 Aug 2008
| | Published: | 14 Aug 2008 | |
Summary: |
This white paper on CRM discusses data synchronisation, which enables mobile users to access up to date corporate data on their "disconnected" devices.
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Extraprise CRM Support Survey Report
sponsored by Extraprise Group, Inc.
| White Paper: | Posted: 10 Aug 2008
| | Published: | 01 Aug 2008 | |
Summary: |
This white paper summarizes the results of the survey that was conducted at the Oracle Applications User Group's COLLABORATE 08 conference in April 2008.
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Business Agility as Growth Enabler: How Can Midsize Firms Manage Change in an Increasingly Demanding World?
sponsored by SAP America Inc
| White Paper: | Posted: 06 Aug 2008
| | Published: | 01 Aug 2007 | |
Summary: |
Your company's ability to meet changing customer requirements and drive revenue growth in a continually changing environment is essential. This whitepaper examines the related issues of growth and flexibility from a number of perspectives.
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PODCAST: Web 2.0 in Action! How SAP is Leveraging Web 2.0 in CRM to Improve Customer Experience - Vendor Podcast
sponsored by SAP America Inc
 | Podcast: | Posted: 15 Jul 2008
| | Premiered: | 15 Jul 2008 | | | Speaker: |
Volker Hildebrand, VP CRM Product Management, SAP
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Summary: |
Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources.
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Strategies for Improving Sales Management Processes by EnterpriseWizard Inc.
sponsored by EnterpriseWizard Inc.
 | Webcast: | Posted: 14 Jul 2008
| | Premiered: | Available On Demand | |
Summary: |
This demo explores the steps essential for real time analysis of customer behavior and improved sales strategies.
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Steps for Implementing Comprehensive Support Management
sponsored by EnterpriseWizard Inc.
| Webcast: | Posted: 14 Jul 2008
| | Premiered: | Available On Demand | |
Summary: |
This demo explores how to effectively manage all aspects of customer service. Learn how to implement proactive customer service and reduce response times for an improved user experience.
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Winning Strategies for Customer Responsiveness - An Article from IQ Magazine
sponsored by Cisco Systems, Inc.
| Technical Article: | Posted: 10 Jul 2008
| | Published: | 01 Jan 2006 | |
Summary: |
A basic platform for successful customer responsiveness is an IP-based call center, also known as a customer contact center.
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Web 2.0 in Action! How SAP Is Leveraging Web 2.0 in CRM to Improve Customer Experience
sponsored by SAP America Inc
| White Paper: | Posted: 30 Jun 2008
| | Published: | 01 Jun 2008 | |
Summary: |
This paper discusses how SAP leverages Web 2.0 in CRM to improve customer experience. It examines SAP’s approach to Web 2.0, and how SAP has incorporated the Web 2.0 technological principles within SAP CRM.
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Achieve Unlimited Growth and Acquisition Capabilities with IBM applications
sponsored by Xperia
| Videocast: | Posted: 27 Jun 2008
| | Premiered: | 01 Jun 2008 | |
Summary: |
Many emerging businesses today are searching for a way to move into new markets and achieve cost effective product growth. Learn how to improve your business and acquire new product segments without experiencing an increase of internal resources.
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Enterprise Marketing Management (EMM): Effectively Strategize and Execute Marketing Activities
sponsored by Aprimo, Inc.
| White Paper: | Posted: 20 Jun 2008
| | Published: | 01 Oct 2007 | |
Summary: |
An EMM application can lead marketers through a process of translating a creative/business strategy into a concrete set of marketing outputs.
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How to Improve Marketing Execution and Efficiency
sponsored by Aprimo, Inc.
| White Paper: | Posted: 20 Jun 2008
| | Published: | 01 Nov 2007 | |
Summary: |
Aprimo, the recognized leader in Marketing Resource Management, now provides you with technology and expertise to help you improve the productivity of your entire marketing function.
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6 Simple Solutions for Measuring Marketing Performance
sponsored by Aprimo, Inc.
| White Paper: | Posted: 20 Jun 2008
| | Published: | 01 Dec 2007 | |
Summary: |
EMM delivers to a future vision where marketing has one platform like the operational backbone of a company which uses ERP or a sales/services organization which uses CRM.
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Jumpstarting BI in the midmarket - Expert Webcast
sponsored by Cognos Incorporated
| Webcast: | Posted: 09 Jun 2008
| | Premiered: | Available On Demand | | | Speaker: |
Rick Sherman, Founder, Athena IT Solutions
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Summary: |
This Webcast will examine those tools and explore the myriad of BI options available to CIOs.
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Web 2.0 in Action! How SAP is Leveraging Web 2.0 in CRM to Improve Customer Experience - Vendor Webcast
sponsored by SAP America Inc
| Webcast: | Posted: 06 Jun 2008
| | Premiered: | Available On Demand | | | Speakers: |
Jujhar Singh, SVP CRM Product Management, SAP
Volker Hildebrand, VP CRM Product Management, SAP
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Summary: |
Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources.
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Software as a Service Dramatically Improves CRM Success
sponsored by Oracle Corporation
| White Paper: | Posted: 02 Jun 2008
| | Published: | 01 Feb 2008 | |
Summary: |
This Yankee Group white paper explores what companies must do beyond software as a service (SaaS) solutions to improve sales effectiveness, increase customer satisfaction and provide a differentiated customer experience.
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MORE SPECIFIC TOPICS:
CRM Analytics Software |
PRM Software