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| Most Popular CRM Services Reports
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5 Ways to Improve Customer Service in a Down Economy - Vendor Webcast
sponsored by OpenSpan
 | Webcast: | Posted: 31 Jul 2008
| | Premiered: | Available On Demand | | | Speaker: |
Francis Carden, Founder
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Summary: |
In today's difficult economy, many organizations find it challenging to achieve superior customer service. View this Webcast and explore 5 specific ways to improve the customer experience in a highly cost effective manner.
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The Intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction
sponsored by Genesys
 | White Paper: | Posted: 24 Mar 2008
| | Published: | 01 Mar 2008 | |
Summary: |
Download the new business paper, The intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction and discover how your contact center can actually anticipate customers' needs and allow them to control the interaction.
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Online CRM/SFA Solutions
sponsored by SalesBoom Inc.
| Product Overview: | Posted: 21 Apr 2004
| | Published: | 01 Apr 2004 | |
Summary: | Successful Businesses depend on creating long-lasting relationships with customers. SalesBoom will help your organization do exactly that. |
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Win/Loss Analysis Service Overview
sponsored by Cerado, Inc.
| Product Overview: | Posted: 17 Feb 2004
| | Published: | 01 Jan 2004 | |
Summary: | A large part of Cerado’s value comes from enabling a repeatable process for capturing, managing, and disseminating win/loss information that augments, not hinders, your existing sales process. |
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Coffee...Is for Closers
sponsored by Cerado, Inc.
| Data Sheet: | Posted: 17 Feb 2004
| | Published: | 01 Jan 2002 | |
Summary: | Cerado’s win and loss service contacts every one of your sales reps after every quarter with an easy-to-complete survey regarding the deals that were won, lost, or slipped out of the quarter. |
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