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ABSTRACT:
QoS can be used in converged networks to provide voice packets priority access to resources, or it can be used to differentiate data packets from different application stream and provide access to resources according to policy. If voice is present in the network, it must be given priority over data packets to provide an acceptable level of voice service quality.
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Author
Berni Gardiner
Certified Cisco Instructor
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Global Knowledge
Berni Gardiner is a Certified Cisco Instructor and has taught for Global Knowledge since 1998. Berni's 30+ years of technical expertise spans software development, network design and implementation and Voice over IP design and implementation. Over the past nine years, Berni has focused on converged network design, integrating voice technologies into data networks. Berni teaches a variety of Cisco courses including Implementing Cisco QoS, CVoice, Cisco IP Telephony I and II, and IP Telephony Express. Berni has worked with Global Knowledge and Cisco as the Subject Matter Expert (SME) developing material for multiple Cisco Instructor Led Training courses (ILT) and Global Knowledge Self-Paced eLearning courses (SPeL) in the voice arena. Her realworld experience includes working with local and national ISPs for network provisioning, as well as consulting on VoIP implementations across North America.
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