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Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution
sponsored by Microsoft
 | Case Study: | Posted: 25 Aug 2009
| | Published: | 25 Jul 2008 | |
Summary: |
After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.
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Employment Screening Company Optimizes Productivity, Improves Customer Satisfaction
sponsored by Microsoft
| Case Study: | Posted: 25 Aug 2009
| | Published: | 18 Apr 2008 | |
Summary: |
When employers need to be sure about the backgrounds of people they hire, they call Credential Check Corporation. To do this work, the company utilized Microsoft® Office Outlook® and proprietary access programs, which made it difficult for departments and external suppliers to collaborate with each other. Microsoft Dynamics™ CRM...
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Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service
sponsored by Microsoft
| Case Study: | Posted: 25 Aug 2009
| | Published: | 05 Jun 2008 | |
Summary: |
When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Now, Jones Lang LaSalle has a robust solution that easily and economically integrates into the company’s current systems and delivers functional and technical capabilities that support effective global operations.
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With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction
sponsored by Microsoft
| Case Study: | Posted: 25 Aug 2009
| | Published: | 18 Apr 2008 | |
Summary: |
Noble Trade is a wholesale distributor of plumbing, heating, and industrial materials. The company lacked a comprehensive CRM tool that would allow employees to keep a close eye on business relationships. To address these challenges, managers selected Microsoft Dynamics™ CRM Online as the company's CRM solution.
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Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent
sponsored by Microsoft
| Case Study: | Posted: 25 Aug 2009
| | Published: | 15 Apr 2008 | |
Summary: |
Devine Capital had relied on Microsoft® Office Outlook® and the Encore contact management tool to meet this need. However, the Encore interface was rigid and did not integrate effectively with Outlook. After implementing Microsoft Dynamics™ CRM 4.0, time spent on daily administrative tasks was reduced by 25 percent.
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Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution
sponsored by Microsoft
| Case Study: | Posted: 19 Aug 2009
| | Published: | 01 Jan 2008 | |
Summary: |
Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics™ CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.
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Microsoft Dynamics RoleTailored Business Productivity: "Software Designed for Your People"
sponsored by Microsoft
| White Paper: | Posted: 18 Aug 2009
| | Published: | 01 Mar 2007 | |
Summary: |
By automating and streamlining financial, customer relationship and supply chain processes, Microsoft Dynamics brings together people, processes and technologies, increasing the productivity and effectiveness of the business, and helping drive business success. Explore the Microsoft Dynamics Customer Model and how it's reflected in this software.
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Sales and Marketing: The New Power Couple
sponsored by Microsoft
| White Paper: | Posted: 18 Aug 2009
| | Published: | 01 Dec 2008 | |
Summary: |
This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization.
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Microsoft Dynamics CRM - Sports Organizations
sponsored by Microsoft
| Case Study: | Posted: 30 Jul 2009
| | Published: | 30 Jul 2009 | |
Summary: |
For many sports organizations, a CRM system acts much like the lifeblood of the company, feeding insightful information about both customers and players to management and coaches in order to enhance business decisions. Watch this video case study to hear about the benefits of Microsoft Dynamics CRM from real customers.
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Chill Factore Video Case Study
sponsored by Microsoft
| Case Study: | Posted: 30 Jul 2009
| | Published: | 30 Jul 2009 | |
Summary: |
The Chill Factore is a unique indoor snow venue located in the northwest of England. Watch this video case study and discover how Microsoft Dynamics CRM has not only enhanced Chill Factore's relationship with it's customers, but also assisted in developing a more targeted marketing strategy.
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Infor CRM for Travel & Leisure
sponsored by Infor CRM
| Brochure: | Posted: 28 Jul 2009
| | Published: | 01 Jul 2009 | |
Summary: |
Enterprising companies in travel and leisure are using Infor CRM for Travel and Leisure to create a continuous customer dialogue and deliver the highest impact offers at the moment of interaction across business units and channels.
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Infor CRM Epiphany for Insurance
sponsored by Infor CRM
| Brochure: | Posted: 28 Jul 2009
| | Published: | 01 Jul 2009 | |
Summary: |
The market-leading Infor CRM Epiphany suite was designed with the needs of today's insurance companies in mind. It delivers what you need to execute a customer retention and growth strategy by delivering a single view of customer interactions across business.
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Infor CRM Epiphany For Consumer Products
sponsored by Infor CRM
| Brochure: | Posted: 28 Jul 2009
| | Published: | 01 Jul 2009 | |
Summary: |
Infor CRM Epiphany helps you make the most of customer interactions and improve your sales, marketing, and service operations in order to increase loyalty, enhance brand preference, and boost profitability.
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Infor CRM Epiphany for Hospitality
sponsored by Infor CRM
| Brochure: | Posted: 28 Jul 2009
| | Published: | 01 Jul 2009 | |
Summary: |
Infor CRM Epiphany for Hospitality provides the integrated marketing, customer service, and analytics capabilities hotels, casinos, and other hospitality companies need to deliver exceptional service at every touch point.
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Leicester City Football Club Video Case Study
sponsored by Microsoft
| Case Study: | Posted: 24 Jul 2009
| | Published: | 24 Jul 2009 | |
Summary: |
Watch this informative video case study and learn how Leicester City Football Club leveraged Microsoft Dynamics CRM Database to enhance player adminstration, performance analysis, injury prevention, and much more!
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MORE SPECIFIC TOPICS:
CRM Analytics Software |
PRM Software