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Cashing in on Customer Intelligence in the Financial Services Industry
sponsored by Infor CRM
 | White Paper: | Posted: 22 Oct 2009
| | Published: | 22 Oct 2009 | |
Summary: |
In this 1to1 Executive Dialogue, Don Peppers and Steve Muran talk about the importance of customer retention, the need to integrate disparate sources of data, and the opportunity for financial institutions to rebuild customer trust as a means to competitive advantage.
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7 Ways to Inspire Customer Loyalty with Voice of the Customer (VOC) Initiatives
sponsored by Vovici
| White Paper: | Posted: 20 Oct 2009
| | Published: | 20 Oct 2009 | |
Summary: |
In the most challenging economic environment in generations, organizations are more focused than ever on retaining customers and maintaining existing revenue. Many businesses have put significant resources into implementing CEM and VOC programs. Read on to learn seven ways to inspire customer loyalty using these VOC initiatives.
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Customer Experience IQ Report
sponsored by Vovici
| White Paper: | Posted: 20 Oct 2009
| | Published: | 20 Oct 2009 | |
Summary: |
The Customer Experience IQ (CEIQ) report identifies the six secrets of highly effective customer experience programs that every company can use to create true customer loyalty. Read this paper to learn which customer experience programs that organizations have implemented are most effective at driving customer loyalty.
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7 Habits of Highly Successful Surveys
sponsored by Vovici
| White Paper: | Posted: 20 Oct 2009
| | Published: | 20 Oct 2009 | |
Summary: |
Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more!
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Migrate to Online Services
sponsored by SHI
| White Paper: | Posted: 19 Oct 2009
| | Published: | 16 Oct 2009 | |
Summary: |
Business Productivity Online Standard Suite delivers hosted communication and collaboration tools that feature simplified IT Management, high availability and comprehensive security. This whitepaper will help you understand what is needed to prepare to migrate your current systems to a hosted model.
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TCO Analysis for Modernizing an AS/400 Application to HP Integrity
sponsored by Hewlett-Packard Company
| White Paper: | Posted: 19 Oct 2009
| | Published: | 25 Mar 2009 | |
Summary: |
This paper examines the development costs, ongoing staffing costs, and hardware costs associated with modernizing your business-critical AS/400 applications. It will also discuss how the resulting environment can assist organizations to deliver new and competitive business services as well as reduce IT administrative costs.
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Security in the Business Productivity Online Suite from Microsoft Online Services
sponsored by SHI
| White Paper: | Posted: 19 Oct 2009
| | Published: | 15 Oct 2009 | |
Summary: |
This paper describes how Microsoft manages security, privacy, and continuity of the Online Services program, as well as how it aligns with industry standards for security and reliability.
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Transforming Insight Into Action with Business Process Management
sponsored by IBM
| White Paper: | Posted: 15 Oct 2009
| | Published: | 15 Dec 2008 | |
Summary: |
Take action based on deep process insight with business process management.
This white paper shows how your business can not only acquire deeper insight into current business operations, but also how to use that insight to drive performance, productivity and savings throughout your organization with BPM from IBM.
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Management Excellence: Leveraging Technology and Techniques
sponsored by Oracle Corporation
| White Paper: | Posted: 13 Oct 2009
| | Published: | 01 Nov 2008 | |
Summary: |
One in a series of white papers about management excellence, this white paper describes the techniques and technologies that organizations should master on their way to management excellence.
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Maximizing Customer Value with Oracle Business Intelligence Applications
sponsored by Oracle Corporation
| White Paper: | Posted: 12 Oct 2009
| | Published: | 01 Dec 2007 | |
Summary: |
This technology brief highlights how BI applications can integrate information across data sources and departments, provide a single, integrated view of customer and enterprise information, and enable greater alignment of decisions and execution to drive higher customer profitability and share of wallet.
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Maximizing Operational Efficiency with Oracle Business Intelligence Applications
sponsored by Oracle Corporation
| White Paper: | Posted: 12 Oct 2009
| | Published: | 01 Dec 2007 | |
Summary: |
This technology brief highlights how BI applications can integrate information across data sources and departments, provide a single, integrated view of customer and enterprise information, and enable greater alignment of decisions and execution to drive higher customer profitability and share of wallet.
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Performance Management Applications Overview
sponsored by Oracle Corporation
| White Paper: | Posted: 12 Oct 2009
| | Published: | 01 Dec 2008 | |
Summary: |
Hyperion performance management applications deliver a wide range of Business benefits as well as IT benefits; this overview outlines key benefits.
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Deploying Business Intelligence on Sun Fire X4275 Servers
sponsored by Sun Microsystems, Inc.
| White Paper: | Posted: 12 Oct 2009
| | Published: | 01 Sep 2009 | |
Summary: |
Based on open source software and powerful Sun hardware technology, the Sun Business Intelligence Solution for Web Infrastructure provides an easy to manage, enterprise-class, and highly scalable Business Intelligence and Data Warehousing solution that features a low total cost of ownership.
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Speeding ETL Processing in Data Warehouses
sponsored by Syncsort
| White Paper: | Posted: 12 Oct 2009
| | Published: | 12 Oct 2009 | |
Summary: |
For processing data for BI analytics and other applications, the usual go-to software products include various extract, transform, load (ETL) and data warehousing solutions. However, these products do not always provide the speed required to deliver data on time. An additional product can speed the processing of high volumes of data.
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Using Pentaho Business Intelligence and MySQL™ Database With Sun™ Storage 7000 Unified Storage System
sponsored by Sun Microsystems, Inc.
| White Paper: | Posted: 09 Oct 2009
| | Published: | 29 Apr 2009 | |
Summary: |
This project demonstrates the feasibility of using the Sun™ Storage 7000 Unified Storage System as a repository for the MySQL™ database with the Pentaho Business Intelligence (BI) application. This proof-of-concept study provides steps to configure this setup, using Pentaho BI tools and MySQL database servers.
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MORE SPECIFIC TOPICS:
Business Activity Monitoring |
Business Performance Management |
Data Mining |
Real-time Analytics |
Supply Chain Intelligence