 |
|
Drive Business Processes: Achieving the "Last Mile" of Business Productivity
sponsored by Microsoft
 | White Paper: | Posted: 21 Jul 2009
| | Published: | 01 Mar 2007 | |
Summary: |
Bring the two most powerful information systems in your business together more intuitively and more completely than ever before. Microsoft Dynamics and the Microsoft Office system work together in new ways to help workers reach the information and people they need to be productive and deliver excellent customer service.
| 
|
 |
|
|
Successfully Integrating Collaboration into the Workplace
sponsored by Orange Business Services
| White Paper: | Posted: 21 Jul 2009
| | Published: | 20 Jul 2009 | |
Summary: |
Collaboration is one of the hottest topics in the workplace today as market and technology trends drive changes in how employees work together. This paper looks at those trends and suggests ways for information technology (IT) organizations to enable and support the changes that are affecting the way their employees work. Read on to learn more.
|
|
 |
|
|
Applying Knowledge Management to Project Management
sponsored by Global Knowledge
| White Paper: | Posted: 29 Jun 2009
| | Published: | 01 Jun 2009 | |
Summary: |
There is a growing, interdisciplinary field known as knowledge management that is dedicated to how we acquire, organize, manage, share, and utilize knowledge and information. This white paper will discuss what knowledge management is, why it is important, and how you can apply knowledge management to project management.
|
|
 |
|
|
The Agile Project Manager
sponsored by VersionOne Inc.
| White Paper: | Posted: 08 Jun 2009
| | Published: | 08 Jun 2009 | |
Summary: |
This white paper will explore the impact agile development methodologies are having on the Project Management community, what new skills are required, and what the Project Manager can do to ease the transition.
|
|
 |
|
|
Implementing Cisco's Web 2.0 Collaboration Technologies
sponsored by Global Knowledge
| White Paper: | Posted: 26 May 2009
| | Published: | 26 May 2009 | |
Summary: |
As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming.
|
|
|
|
|
Seven steps to achieving better requirements engineering in your organization
sponsored by IBM
| White Paper: | Posted: 13 May 2009
| | Published: | 31 Mar 2009 | |
Summary: |
Requirements engineering is about more than just analyzing documenting requirements. It is an important and multifaceted part of systems engineering that broadens the product development process. Companies that successfully introduce a new requirements engineering process don't just change their process and technology; they change their thinking.
|
|
 |
|
|
Achieving Service Excellence Across The Enterprise: Leveraging Cross-Enterprise Workflow to Organize Around the Customer
sponsored by Numara Software
| White Paper: | Posted: 21 Apr 2009
| | Published: | 01 Feb 2009 | |
Summary: |
Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..
|
|
 |
|
|
Social CRM Comes of Age
sponsored by Oracle Corporation
| White Paper: | Posted: 01 Apr 2009
| | Published: | 01 Apr 2009 | |
Summary: |
Web 2.0. Collaborative computing. Social media. And now Social CRM. These terms are used interchangeably, and often, to describe the massive transformation taking place across organizations today. What strategies and tools do the newest CRM solutions provide to leverage this new reality? Read this white paper to learn more about Social CRM.
|
|
 |
|
|
Hard Hat Area: Myths and Pitfalls of Data Mining
sponsored by SPSS Inc. Worldwide Headquarters
| White Paper: | Posted: 20 Feb 2009
| | Published: | 20 Feb 2009 | |
Summary: |
The intrepid data miner runs many risks, including being buried under mountains of data or disappearing along with the "mysterious disappearing terabyte." Myths and misconceptions create their own risks and need to be debunked. This article outlines some risks, debunks some myths, and provides some protective "hard hats" for data miners.
|
|
 |
|
|
How to Ensure That Your Employees Will Want to Use CRM
sponsored by Pivotal CRM, a CDC Software solution
| White Paper: | Posted: 20 Feb 2009
| | Published: | 20 Feb 2009 | |
Summary: |
This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.
|
|
 |
|
|
Client Relationship Management for Asset Managers
sponsored by Pivotal CRM, a CDC Software solution
| White Paper: | Posted: 20 Feb 2009
| | Published: | 20 Feb 2009 | |
Summary: |
This white paper describes how client relationship management (CRM) technology can help mutual fund wholesalers and institutional asset managers address these core industry challenges and effectively foster.
|
|
|
|
|
Surviving and Thriving in a Challenging Market: How Customer-centric Strategies Can Help Financial Services Firms Weather Market Volatility and Economic Uncertainty
sponsored by Pivotal CRM, a CDC Software solution
| White Paper: | Posted: 20 Feb 2009
| | Published: | 20 Feb 2009 | |
Summary: |
This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity.
|
|
|
|
|
Unified Messaging and Unified Communications
sponsored by Global Knowledge
| White Paper: | Posted: 10 Feb 2009
| | Published: | 10 Feb 2009 | |
Summary: |
This paper explains various ways unified communications solutions have proven their ability to help organizations solve various problems like, enabling them to transform their business, streamline business processes and reduce costs.
|
|
|
|
|
How the Small Get Mighty: Manufacturing ERP Is Essential but Not Just Any ERP Will Do
sponsored by IQMS
| White Paper: | Posted: 24 Dec 2008
| | Published: | 24 Dec 2008 | |
Summary: |
As many SMMs are realizing, ERP is essential, although not just any ERP system will do, with the right ERP system in place, SMMs can get mighty and thrive in the face of bigger competition.
|
|
 |
|
|
The Future Carrier Network: Adopting New Outsourcing Business Models
sponsored by Alcatel-Lucent
| White Paper: | Posted: 17 Nov 2008
| | Published: | 17 Nov 2008 | |
Summary: |
This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized
by flux.
|
|
 |
|
SEE: Related Topics